Certification Benefits Certification demonstrates to the marketplace that you're able to perform a
job role using Adobe's leading solutions. Get recognized for your expertise with
Adobe products and differentiate yourself from the crowd.
Target Audience The typical candidate is able to deliver customized Campaign implementations
that meet business requirements and customer needs. They are capable of
articulating and conveying technical concepts to a mixed (technical and
business) audience. The candidate will have a basic knowledge of web service and
project management
You will be directed to the Adobe credential management system, where you will
be prompted to log in with an Adobe ID or create a new one. Once logged in, you
can access your profile and exam history.
Recommended training
You are not required to complete training before taking the exam; however,
training can significantly increase your knowledge and skills. It is important
to note that training alone will not provide you with the knowledge and skills
required to pass an exam. Successful, on-the-job-experience is critical to
providing you the knowledge needed to pass the exam.
Recommended training and sample questions are available in the exam guide. For
partners, training options are available in the Partner learner journeys via the
Adobe Solution Partner Program portal.
Need more training? Browse our course catalog
For more questions in regard to certification offering , visit or FAQ
QUESTION 1 A campaign target population is cut at 100 random records to receive a
limited offer. When the Campaign
developer goes to approve the targeting for the offer, only 90 records are
available. Ten records have been
removed by a required topology rule Less than 18 Years Old.
A Campaign developer must make sure exactly 100 records are selected and sent an
offer while ensuring compliance.
How should the Campaign developer perform this task?
A. Change the execution order of the Less than 18 Years Old typology rule to
execute later
B. Select 110 random records to account for the drop by the typology rule
C. Remove the Less than 18 Years Old rule from the typology defined in the
delivery
D. Add a filter to the workflow to select only 18 years of age or older
Correct Answer: C
QUESTION 2 A Campaign developer must configure a campaign hierarchy. Campaign
configurations are as follows:
Campaigns are budgeted and planned quarterly (Example: 2017 Q1)
Campaigns are divided into three types: Product Promotional, Communication,
Account Maintenance
Campaigns run weekly (Example: Week1, Week2...)
How should the Campaign developer configure the campaign hierarchy?
A. Program Level based on the specific instance of the campaign run (Week1)
Campaign Level based on the campaign type (Product Promotion) Plan Level based
on the quarter of the year (2017 Q1)
B. Program Level based on the quarter of the year (2017 1) Plan based on
campaign type (Product Promotion) Campaign based on weekly run (Week1)
C. Delivery Level based on the quarter of the year (2017 Q1) Plan based on the
weekly run on the campaign (Week1) Program based on campaign type (Product
Promotion)
D. Plan Level based on the quarter of the year (2017 Q1) Program based on
campaign type (Product Promotion) Campaign Level based on the week of the
campaign run (Week1)
Correct Answer: C
QUESTION 3 A client wants to use Amazon Redshift to install Adobe Campaign in a hybrid
AWS environment to hold all customer data.
Which step must be taken to utilize this type of data?
A. Adobe Campaign does NOT support Redshift.
B. Adobe Campaign tables must be created in the Redshift database.
C. ODBC Native SQL drivers must be installed to access a Redshift database.
D. FDA module must be installed to access a Redshift database.
Exam Number: 1Z0-519
Exam Title: Oracle E-Business Suite R12.1 Inventory Essentials
Associated Certification Paths : Oracle E-Business Suite 12 Supply Chain
Certified Implementation Specialist: Oracle Inventory
Duration: 150 minutes
Number of Questions: 80 for both sections combined
Passing Score: E-business Essentials - 60% Oracle Inventory - 60%
Validated Against: This exam is valid for Oracle E-Business Suite 12 and
12.1.
Format: Multiple Choice
Complete Recommended Training
Complete the training below to prepare for your exam (optional): R12.x Oracle E-Business Suite Essentials for Implementers and
R12.2 Oracle Inventory Management Fundamentals
Additional Preparation and Information A combination of Oracle training and hands-on experience (attained via labs
and/or field experience) provides the best preparation for passing the exam.
Resources available to partners only
Training Opportunities for Oracle Partner Network Members
Oracle EBS R12.1 SCM Essentials Implementation Boot Camp
OPN Guided Learning Path: Oracle E-Business Suite R12.1 Supply Chain Management
Implementation Specialist
These earlier courses are still valid exam preparation tools but are no longer
being scheduled:
Oracle E-Business Suite R12: E-Business Essentials
R12 Oracle Inventory Management Fundamentals
R12.1 Oracle Inventory Implementation Boot Camp
R12.x Oracle Inventory Management Fundamentals
E-BUSINESS ESSENTIALS
Navigating in R12 Oracle Applications Log in to Oracle Applications
Navigate from Personal Home Page to Applications
Choose a responsibility
Create Favorites and set Preferences
Use Forms and Menus
Enter data using Forms
Search for data using Forms
Access online Help
Run and monitor Reports and Programs
Log out of Oracle Applications
Introduction to Oracle Applications R12
Explain the footprint of R12 E-Business Suite
Describe the benefits of R12 E-Business Suite
Describe R12 E-Business Suite architecture
Shared Entities and Integration
Explain shared entities within R12 E-Business Suite
Describe key integration points and business flows between products in
E-Business Suite (EBS)
Identify Key Business Flows and products involved in E-Business Suite (EBS)
Fundamentals of Workflow and Alerts
Explain Workflow concepts
Describe the benefits of Workflow
Fundamentals of Flexfields
Describe Flexfields and their components
Identify the steps to implement a Flexfield
Define value sets and values
Define Key Flexfields
Define Descriptive Flexfields
Fundamentals of Multi-Org
Define Multiple Organization (Multi-Org)
Describe the types of organizations supported in the Multi-Org model
Explain the entities of Multi-Org
Explain how Multi-Org secures data
Identify key implementation considerations for Multi-Org
Define Multi-Org Access Control
Explain Multi-Org preferences
Explain Enhanced Multiple-Organization Reporting
Explain the concepts of subledger accounting
INVENTORY
Overview of Oracle Inventory
Describe the overall inventory process from receipt to issue
Describe the key integration points between Oracle Inventory and other Oracle
Applications
Inventory Structure Describe Inventory Organization
Describe the structure of an Inventory Organization
Describe the multi-organization structure in Oracle Applications
Use the organization reports
Set up Inventory parameters, sub inventories, and locators
Set up the organization profile options
Describe organization implementation considerations
Units of Measure
Define units of measure
Use units of measure reports
Use units of measure setup options
Describe units of measure implementation considerations
Defining and Maintaining Items
Define, setup and maintain items,
Use item templates
Use item control levels
Use item categories and catalogs
Use organization reports
Implement item profile options
Describe implementation considerations for items
Lot and Serial Control
Describe lots
Describe parent and child lots
Describe shelf life and lot actions
Describe grade control
Describe serial control
Describe lot and serial genealogy
Use the lot and serial reports
Implement the lot and serial profile options
Describe implementation considerations for lot and serial control
Transaction Setup
Describe transactions and move orders
Define transaction managers, transaction types, and transaction reasons
Define inventory picking rules
Define inventory account aliases
Set up move orders
Describe Period Close Process within Inventory
Use Alerts Notifications and Reports
Set up Profile Options
Describe implementation considerations for transaction setup
Issuing and Transferring Material
Perform Transactions
Manage Receipts
Perform Move Orders
Understand Transactions Reports
On-hand and Availability
Explain availability
View on-hand quantities
Describe the uses of the material workbench
Create ATP rules, time fences and supply/demand sources
Manage Reservation
Implement on-hand and availability profile options
Use on-hand and availability reports
Describe on-hand and availability implementation considerations
Material Status Control
Explain material status
Set up material status properties
Describe key material status implementation considerations
Inventory Replenishment
Perform forecasting
Explain reorder-point planning
Perform min-max planning
Perform replenishment counting
Set up inventory planning profile options
Generate kanban cards
Identify Implementation Considerations for Inventory Replenishment
Inventory Accuracy
Create an ABC compile
Define and maintain a cycle count
Define a physical inventory
Demonstrate count adjustments and approvals
Use inventory accuracy reports
Set up inventory accuracy profile options
Explain key inventory accuracy implementation considerations
Table Information Identify the Oracle Inventory tables
Access eTRM
QUESTION 1
Oracle Inventory interacts with other Oracle applications by sharing information.
Which two pieces of information does Oracle Inventory receive from the Order Management
application? (Choose two.)
A. UOM information IS
B. shipping information
C. on-hand information
D. ATP supply information
E. reservations information
Answer: B,E QUESTION 2
Which three statements are true about ABC analysis? (Choose three,)
A. the ABC class is an Item attribute.
B. There can be only three classes A, B, and C.
C. An ABC class must be assigned to at least one ABC group.
D. ABC classes can be used to group Items for planning purposes.
E. ABC classes can be used to identify the value groupings to which your Items belong.
Answer: C,D,E
QUESTION 3
You are moving items from locator A to locator B within the same Inventory organization. Which
two types of inventory transactions are required? (Choose two.)
A. Move Order
B. Locator transfer
C. Subinventory transfer
D. WIP component Issue
E. Miscellaneous Receipt
F. WIP assembly completion
G. Interorganization transfer direct
Answer: A,C
QUESTION 4
What two conditions prevent you from reserving the Inventory? (Choose two.)
A. The inventory module is installed as Shared.
B. The items have a nonreservable material status.
C. The Inventory is in a Standard Cost inventory organization.
D. The Inventory is in an Average Cost inventory organization.
E. The reservation will cause the on-hand quantity to be negative.
Answer: B,E
QUESTION 5
XYZ Is a Chemical manufacturing company. On a daily basis, it produces 100 kilos of Item A from
a single production batch.
100 kilos of item A manufactured from a single batch has a single expiration date. However, the
purity of item A varies as follows:
Category 1: 95%
Category 2: 85%
Category 3: 50%
From an implementation perspective, which setup or process would meet this requirement?
A. Enable lot control. Map three categories as co products.
B. Enable lot control for Item A Create three lots to represent the categories.
C. Enable lot control for item A Create three child lots and link them with the parent lot.
D. Enable lot and grade control for item A Have three categories mapped with grades.
E. Enable lot and serial control for item A Create one lot and three categories that are mapped
with serial numbers.
Exam Number: 1Z0-548
Exam Title: Oracle E-Business Suite (EBS) R12 Human Capital Management
Essentials
Associated Certification Paths: Oracle E-Business Suite R12 Human Capital
Management Certified Implementation Specialist
Exam Details Duration: 120 minutes
Number of Questions: 70
Passing Score: 65%
View passing score policy
Validated Against: This exam has been validated against version 12.1.
Format: Multiple Choice
Complete Recommended Training
Complete the training below to prepare for your exam (optional):
Oracle E-Business Suite R12.1 Human Resources Management System Essentials
Implementation Boot Camp (available to partners only) or
R12.1 Oracle HRMS Essentials Implementation Boot Camp (available to partners
only)
Additional Preparation and Information
A combination of Oracle training and hands-on experience (attained via labs
and/or field experience) provides the best preparation for passing the exam.
Training Opportunities for Oracle Partner Network Members (available at
certkingdom.com)
Core HR: Work Structures Define Organization Hierarchy and Classifications
Define Position Hierarchy and Position Control
Define Job & Job groups
Define Grade Structure: Grade Range / Grade Steps and Point
Create and Maintain Career Management: Competencies, Qualification Types,
Schools & Colleges
Setup & Maintain Checklists
Manage Documents
Core HR: Workforce Management
Apply User & System for Person Types & Assignment Status
Manage Employee & Assignment Data - New Hire, Promotion, Transfer, Termination
Manage Other Employee Data - Contracts, Qualifications, Medical Assessments
Manage Salary ( Salary Basis )
Use Person DFF, Assignment DFF
Use Global Deployment
Core HR: Recruitment
Create and Maintain Requisitions and Vacancies
Maintain Applicant Data: Hiring, canceling an Applicant
Core HR: Absence Management
Configure Absence-related Elements & Links
Configure Accrual Plan, Absence Types
Use Accrual Fast Formulas
Core HR: Others
Explain Date Track History Feature
Use HR Security Profile
Configure Key Flex Fields
Use User Defined Tables
Use Lookups
Configure SIT & EIT
Use Forms Configuration & Define Task Flow Use Important HRMS Profiles
Explain Project Accounting with Core HR
Create and Maintain Functions, Menus
Self Service HR
Personalize SSHR
Configure Oracle Approvals Management (AME)
Explain Functionality of Termination, Absence Management, Change Assignment
Payroll
Explain Processes Fundamentals: Payroll Run, Pre-Payment, Payment, Costing &
Transfer to GL
Explain Fundamentals of Retro Pay Process & Retro Element Configurations
Explain Costing Fundamentals
Set up Elements Definition & Links
Use Assignment & Element Set
View Payroll & Assignment Process Results
Explain Basics of Fast Formula & Element Run Results
Use Balances & Dimensions
Use Batch Element Entry (BEE)
Explain Integration of Payroll with GL, Cash Management & Accounts Payable
Compensation Workbench
Create and Maintain Plans Definition, Types & Years
Explain Plan Enrollment Requirements
Define and Use Standard Rates
Define Life Events
Define Eligibility Profiles
Explain Total Compensation Statement
Use Compensation Workbench for Managers & Administrators
Use Profile Options for CWB
Perform Budgeting
Manage Promotion and Rating
QUESTION 1
Payroll has completed, but the payroll process is in incomplete status. The
pre-payment process is run. ?
A. The pre-payment process will not process any employee.
B. Prepayments are processed only for those employees whose payroll process
status Is Incomplete.
C. Pre-payments are processed only for those employees whose payroll process
status Is Complete.
D. Prepayments are processed for all the employees for whom payroll was run.
E. Pre-payments will be processed for all the employees with default payment
method.
Answer: C
Reference: Oracle Human Resources Management Systems Payroll Processing
Management Guide, Payroll Processing and Analysis
QUESTION 2 HR department of the XYZ company has two types of users: HR Administrator
and Head of Department (HoD), using the HR Executive and HR Manager
responsibilities, respectively.
The HoD wants to ensure that the HR Administrator has read-only access to the
Grade Description form (Navigation: Work Structures > Grade > Description).
Assuming that the Grade Description
form and Taskflow associated with both the responsibilities are different, how
can this be done?
A. Add the parameter QUERY_ONLY=YES to the Grade Description form associated
with the HR Executive responsibility.
B. Create a new form using Custom form (Navigation: Security > Customform) under
the HR Executive responsibility with the specific restrictions.
C. Use HR Security profile to make the Grade Description form as read-only.
D. HR Forms cannot be made read-only.
E. Exclude the Grade Description function in the HR Executive responsibility.
Answer: B
Explanation:
QUESTION 3 In Core HR, how can an organization capture all the recruitment activities
for the current financial year within a parent recruitment activity?
A. Create the parent recruitment activity. While creating the child recruitment
activities specify the parent recruitment activity in the 'Within Recruitment
Activity1 section.
B. Attach multiple recruitment activities to the same requisition.
C. Attach multiple recruitment activities to the same vacancy.
D. While creating the child/parent recruitment activities check the primary flag
for the parent recruitment activity.
E. A recruitment activity cannot be linked to any other recruitment activity.
Answer: B
Explanation:
Use the Recruitment Activity window to define either single recruitment
activities or groups of activities. You can associate a recruitment activity
with an organization and with one or more
vacancies. You can record and monitor the cost effectiveness of any activity, or
group of activities.
Reference: Oracle Human Resources Management Systems Workforce Sourcing,
Deployment, and Talent Management Guide, Recruitment and Hiring
QUESTION 4 An element exists with the classification, "Tax Deduction." The element is
not appearing in the Adjust balance element list. Identify two reasons for this.
A. Adjustment cannot be done for the Element classification "Tax Deduction."
B. A valid element link is not created.
C. The element must have an input value of the type date.
D. If a Payroll is run for the effective date, then the element will not be
available in the List of Values (LOV).
E. The element creation date is later than the current effective date.
Answer: B,E
Explanation:
QUESTION 5 Identify the two tasks that can be performed in Compensation Workbench (CWB)
A. Set Budgets
B. Review and Submit
C. Change Supervisor
D. Change Cost Center
E. Change Job
Answer: A,B
Explanation: Typically, there are five tasks performed in CWB :
* Set Budgets
* Review and Submit
* Allocate Compensation
* Manage Approvals
* Employee Statements
70-705 Designing and Providing Microsoft Licensing Solutions to Large
Organizations
Published: October 19, 2017
Languages: English, Chinese (Simplified), French, German, Japanese, Portuguese
(Brazil), Korean, Russian, Spanish
Audiences: IT Professionals
Technology: License Management
Credit toward certification: MCP
Skills measured
This exam measures your ability to accomplish the technical tasks listed below.
The percentages indicate the relative weight of each major topic area on the
exam. The higher the percentage, the more questions you are likely to see on
that content area on the exam. View video tutorials about the variety of
question types on Microsoft exams.
Please note that the questions may test on, but will not be limited to, the
topics described in the bulleted text.
Do you have feedback about the relevance of the skills measured on this exam?
Please send Microsoft your comments. All feedback will be reviewed and
incorporated as appropriate while still maintaining the validity and reliability
of the certification process. Note that Microsoft will not respond directly to
your feedback. We appreciate your input in ensuring the quality of the Microsoft
Certification program.
If you have concerns about specific questions on this exam, please submit an
exam challenge.
If you have other questions or feedback about Microsoft Certification exams or
about the certification program, registration, or promotions, please contact
your Regional Service Center.
Recommend the appropriate technology solution (60-65%) Evaluate the gap between the current and future technology solution
Identify the customer's short-term and long-term technology vision; identify a
solution that would meet the customer requirements; choose between on-premises
software, Online Services, or a combination of both.
Determine the required products and product licensing rights for the customer's
on-premises solution
Identify product features and functions; list dependencies; recommend editions
and versions; describe product licensing in both physical and virtual
environments; recommend activation solutions; describe how to acquire software;
choose the appropriate products, including Windows Server 2016, System Center
2016, SQL Server 2016, Skype for Business Server 2015, Exchange Server 2016,
SharePoint Server 2016, Dynamics 365 On-Premises Server, Windows 10, and Office
2016.
Determine the required products and product licensing rights for the customer's
Online Services solution
Identify product features and functions; list dependencies; recommend plans;
recommend Step-up, From SA, or Add-on User Software Licenses (SLs); advise on
use of Office 365 portal; choose the appropriate products, including Office 365,
Enterprise Mobility + Security, Microsoft 365, and Dynamics 365.
Determine the required products and product licensing rights for the customer's
Azure solution
Identify consumption services and Azure Plans; recommend solutions using the
Azure Hybrid Use Benefit or License Mobility through SA; recommend Azure
Enterprise Portal and Azure Management Portal to manage resources, consumption
and spend.
Recommend the Appropriate Software Assurance Benefits (10-15%)
Leverage Software Assurance (SA) benefits for customer solutions
Identify benefits such as License Mobility across server farms, unlimited
virtualization rights, Virtual Desktop Access, and Step-up licenses.
Assist the customer with SA benefit activation
Activate and manage training vouchers, Home Use Program, Planning Services, and
24x7 Problem Resolution Support.
Recommend a licensing solution (20-25%) Select the appropriate licensing programs
Determine the customer’s software environment, including software deployment
plans and strategy for on-premises, cloud or hybrid solutions, current Microsoft
licensing agreements, geographic scope, budget requirements, payment options,
expected growth, and purchasing process; recommend programs such as Enterprise
Agreement, Enterprise Subscription Agreement, Cloud Solution Provider (CSP),
MPSA, and crossover with Open and Open Value programs.
Identify product licensing rights
Choose between OEM and volume licensing; explain the benefits of volume
licensing, including license reassignment, downgrade rights, and reimaging
rights.
QUESTION 1 - (Topic 1)
A customer licenses all its deuces for Windows 10 Enterprise E3, Microsoft Office Professional Plus 2016, and Microsoft Core CAL Suite. All the licenses are covered with active Software Assurance (SA).
The customer wants to deliver virtual desktops that run Windows 10 Enterprise and Office Professional Plus 2016 to its users. The licensing solution must ensure that the customer can run virtual desktops in a Virtual Desktop Infrastructure (VDI) hosted in Microsoft Hyper-V.
Which additional license should the customer acquire for the devices?
A. a Windows Server Remote Desktop Services CAL
B. a Windows VDA license
C. a Windows Server CAL
D. a VDI Suite license
Answer: B
QUESTION 2 - (Topic 1)
A customer has Windows Server Datacenter licenses that have active Software Assurance (SA).
The customer plans to migrate Windows Server workloads to Microsoft Azure.
You need to identify which benefits support the planned migration.
Which two benefits should you identify? Each correct answers presents part of solution.
NOTE: Each correct selection is worth one point.
A. Azure Hybrid Benefit
B. License Mobility through SA
C. Self-Hosted rights
D. License Mobility Across Server Farms
E. Planning Services
Answer: A,B
QUESTION 4 - (Topic 1)
A customer needs a combination of the fallowing User Subscription Licenses (USLs):
• Enterprise Mobility + Security E3 From SA
• Microsoft Office 365 Enterprise E5 Add-on
• Office 365 Enterprise E3 Step-Up
What are two possible programs through which the customer can purchase the licenses? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Select Plus
B. Microsoft Products and Services Agreement (MPSA)
C. Cloud Solution Provider (CSP)
D. Enterprise Agreement Subscription
E. Enterprise Agreement (EA)
Answer: A,D
QUESTION 5 - (Topic 1)
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it As a result, these questions will not appear in the review screen.
A customer has 2,000 users.
The customer needs to buy Microsoft 365 Enterprise E3 User Subscription Licenses (USLs) for all the users. Additionally, the customer must purchase licenses covered with Software Assurance (SA) on an as-needed basis for products such as Microsoft SQL Server 2016.
Solution: The customer purchases the licenses through an Open agreement.
Does this meet the goal?
Minimally Qualified Candidate
The Minimally Qualified Candidate (MQC) is a conceptualization of the
certification candidate that possesses the minimum knowledge, skills,
experience, and competence to just meet our expectations of a
credentialed individual.
The MQC achieving the VMware vRealize Operations 2017 Specialist Badge is
capable of vRealize Operations deployment, ongoing maintenance and
administration, capacity management, basic troubleshooting and alerting,
solution customizations with reports and dashboards and solution extensibility
through End-
Point Operations and management packs. This can be obtained through either the
vRealize Operations: Install, Configure, Manage class or through hands-on
experience with vRealize Operations in their own environment.
The MQC understands virtualization concepts and is aware of VMware products,
underlying technologies, and solutions. The MQC is familiar with VMware solution
domains (including vSphere, vSAN, NSX, vRealize Suite, Horizon 7 Suite, etc.).
vRealize Operations Manager User Interface inventory trees
Dashboard Navigation
Environment page vRealize Operations Manager Concepts
Explain how data is collected and analyzed by vRealize Operations Manager
Troubleshooting System Health Issues
Use views to gather information about the environment
Discuss vRealize Operations badges–
Discuss the process for troubleshooting system health issues with dashboards
Troubleshoot system health issues with Alerts, Symptoms and Recommendations
Discuss Automated Action Framework
Capacity Planning
Discuss capacity planning models
Assess capacity risk in the environment
Troubleshoot risk and efficiency issues
Identify ways to optimize resource utilization in the environment
Use projects to perform what - if scenarios
Tags, Application Groups, and Custom Object Groups–
Use tags and applications to group objects
Create custom groups and CDCs in the environment Policies
Understand policy components and what can be changed in policies
Purposely omitted
Explain how policy inheritance works
Intelligent Workload Placement
Use workload placement to rebalance workloads across the environment
Identify scenarios that would benefit from workload placement
Custom Alerts
Create symptom definitions
Create recommendations and use actions
Create notifications
Create alert definitions
Custom Views and Reports
Describe the various types of views
Create views
Create reports
Custom Dashboards
Create custom dashboards
Configure widgets and widget interactions
Configure dashboard navigation
Manage dashboards
Super Metrics
Create super metrics
User Access Control
Create local users and user groups
Assign roles to local users and groups Import users and user groups from an LDAP
source
Operating System and Application Monitoring
Deploy EPOps operating system and application monitoring
Monitor operating systems and applications
Management Packs
Describe the components of a management pack and the value they deliver
(extensibility)
Install and configure a management pack
Architecture, Scalability, and Availability
Describe the components of a vRealize Operations Manager node
Describe the roles in a vRealize Operations Manager cluster.3
Explain how a node’s components interact to achieve scalability and availability
Deploying vRealize Operations Manager
Determine how to size a vRealize
Operations Manager cluster
Install and configure a vRealize Operations Manager cluster
Monitor and manage a vRealize Operations Manager cluster
Earlier this week a new blog post was released by VMware Professional Services
and Education Insights detailing New Digital Badges which were available for
vSAN and vRealize Operations.
Here is the official description of a VMware vRealize Operations 2017
Specialist:
The VMware vRealize Operations 2017 Specialist is a technical professional who
plans, manages and helps scale software-defined data center (SDDC) and
multi-cloud environments through unified monitoring, automated performance
management, cloud planning and capacity optimization. The badge holder helps
organizations streamline and automate IT operations from applications to
infrastructure across physical, virtual and cloud environments.
As I primarily work on vRealize Operations with customers and hold the title of
Technical Lead for vRealize Operations – EMEA in my day job at VMware, I decided
to take the qualifying exam in order to obtain the digital badge but also to
help backup my existing knowledge of the product.
Eligibility + Preparation
In order to be eligible for the Specialist designation you must hold a current
VCP6 or later across any solution track (DCV, CMA, NV).
To prepare for the exam, you should have a good understanding of vRealize
Operations and know your way extensively around the product in order to have the
best chance of success. If you do not have good experience with vROps you are
recommended to take the VMware vRealize Operations Manager: Install, Configure,
Manage [V6.2] course.
As with other exams, your 1st point of call should be the Exam Preparation Guide
(EPG) which details the objectives and areas of the product which you should
focus on.
Note: The exam focuses on all versions of vRealize Operations up to and
including 6.5, however it DOES not have any content around 6.6 at this time.
Exam Format
The exam is delivered online so you do not need to visit a Testing Center like
with other exams, this meant I was able to set aside a few hours and sit the
exam which was convenient. To pass the exam you have to get a score of over 300
as with all other VMware exams.
The exam consisted of 60 questions and I had around 2 hours to complete them.
The exam topics for the most part matched the EPG objectives however there were
a few curve-balls which required a bit more thought.
I am happy to say I passed the exam and am just waiting for my digital badge
from Acclaim to be released so I can share this across my social media platforms QUESTION 1
Which process can help reduce resource over-allocation in the environment?
(Choose the best answer.)
A. Investigating and acting upon the ‘Virtual Machine quest file systems are
running out of disk space’ alerts
B. Investigating and acting upon the vSphere Hardening alerts
C. Running the Network Traffic by VM report and taking action based on this data
D. Running the Oversized VM report and taking action based on this data
Answer: D
QUESTION 2 When a management pack is added to vRealize Operations, does the inventory
tree reflect the addition of the management pack? (Choose the best answer.)
A. Yes, if the inventory tree is updated manually
B. Yes; the inventory tree is updated automatically
C. No; the inventory tree is a static, hard-coded entity
D. The inventory tree can only be updated through professional services
Answer: B
QUESTION 3 What is the maximum supported number of analytic nodes in a single vRealize
Operations cluster? (Choose the best answer.)
A. 16
B. 8
C. 32
D. 64
Answer: B
Explanation:
QUESTION 4 How can all available views be accessed in vRealize Operations? (Choose the
best answer.)
A. From the Reports tab under Content
B. From the Home tab under Views
C. From the Administration tab under Global Settings
D. From the Content tab under Views
Recertify with a CompTIA Recertification Exam
The CompTIA Recertification Exam Series bridges the content gap between the exam
that you passed and the exam objectives of the most current release.
Overview and Eligibility You are eligible to take a CompTIA recertification exam if you passed an
earlier version and your certification has not expired.
If you are eligible to take the recertification exam, CompTIA will automatically
notify you via email and provide you with a Private Access Code (PAC).
CompTIA recertification exams are online exams that you may take from anywhere
with an internet connection, as long as your system meets the minimum
requirements.
Online recertification exams are available for the following CompTIA
certifications:
What You Need to Know Timing: Once you register for your exam, you have 45 days to complete it.
You must pass the CompTIA recertification exam during your three-year renewal
cycle.
Relevance: The exam must match the CompTIA certification you are renewing. If
you hold higher-level CompTIA certifications, you will want to review your
options to renew the highest level that you have, as it will automatically renew
qualifying lower-level CompTIA certifications.
Documentation: After passing the exam, CompTIA will automatically renew your
certification. You will not need to submit further documentation.
CE Fees: The CE fees are waived if you pass a recertification exam. CompTIA
recertification exams follow the same policies as full CompTIA exams.
CompTIA Security+ Recertification Exam Details
Exam Codes RC0-501
Launch Date December 5, 2017
Eligibility Candidates MUST have:
An active Security+ CE certification earned by passing exam SY0-401 or earlier.
Received an email from CompTIA containing a Private Access Code (PAC).
Exam Description The Security Recertification Exam covers these domains:
1.0 Threats, Attacks and Vulnerabilities (12% of total)
2.0 Technologies and Tools (43% of total)
3.0 Architecture and Design (9% of total)
4.0 Identity and Access Management (27% of total)
5.0 Cryptography and PKI (9% of total)
Recertification Exam Objectives Download
Number of Questions 35
Type of Questions Multiple Choice questions (single and multiple response)
Length of Test 75 Minutes
Passing Score 750 (on a scale of 100-900)
Delivery Non-proctored Pearson IBT
CEU Impact
Only candidates with an active Security+ CE certification will receive CEU
credit.
Passing the exam will automatically renew your existing Security+ CE. Please
allow 1-3 days for your record to be updated.
QUESTION 1
An incident responder receives a call from a user who reports a computer is
exhibiting symptoms consistent with a malware infection. Which of the following
steps should the responder perform NEXT?
A. Capture and document necessary information to assist in the response.
B. Request the user capture and provide a screenshot or recording of the
symptoms.
C. Use a remote desktop client to collect and analyze the malware in real time.
D. Ask the user to back up files for later recovery.
Answer: C
QUESTION 2 When performing data acquisition on a workstation, which of the following
should be captured based on memory volatility? (Select two.)
A. USB-attached hard disk
B. Swap/pagefile
C. Mounted network storage
D. ROM
E. RAM
Answer: A,D
QUESTION 3 A company’s user lockout policy is enabled after five unsuccessful login
attempts. The help desk notices a user is repeatedly locked out over the course
of a workweek. Upon contacting the user, the help desk discovers the user is on
vacation and does not have network access. Which of the following types of
attacks are MOST likely occurring? (Select two.)
A. Replay
B. Rainbow tables
C. Brute force
D. Pass the hash
E. Dictionary
Answer: D,E
QUESTION 4 As part of a new industry regulation, companies are required to utilize
secure, standardized OS settings. A technical must ensure the OS settings are
hardened. Which of the following is the BEST way to do this?
A. Use a vulnerability scanner.
B. Use a configuration compliance scanner.
C. Use a passive, in-line scanner.
D. Use a protocol analyzer.
Answer: A
QUESTION 5 A security analyst wishes to increase the security of an FTP server.
Currently, all traffic to the FTP server is unencrypted.
Users connecting to the FTP server use a variety of modern FTP client software.
The security analyst wants to keep the same port and protocol, while also still
allowing unencrypted connections.
Which of the following would BEST accomplish these goals?
A. Require the SFTP protocol to connect to the file server.
B. Use implicit TLS on the FTP server.
C. Use explicit FTPS for connections.
D. Use SSH tunneling to encrypt the FTP traffic.
Number of questions: 70
Number of questions to pass: 54
Time allowed: 105 mins
Status: Live
This exam consists of 3 sections described below.
Section 1: Configuration
Given installed IBM Tivoli Monitoring (ITM) V6.3 software, use
root/administrator login ID to configure Tivoli Enterprise Monitoring Server (TEMS)
with correct information so that TEMS is configured.
Given installed ITM software and IBM Tivoli Enterprise Portal Server V6.3 (TEPS)
is operational, use root/administrator login ID to stop and configure TEPS
settings so that TEPS is configured and operational.
Given information on users and details of their workstations, potential crossing
of firewalls and the need to access the ITM V6.3 environment through graphical
interface clients (Tivoli Enterprise Portal or TEP) , implement steps so that
TEP client is successfully configured.
Given a requirement to retain historical data, configure the Warehouse Proxy
agent so that desired enterprise data can be retained in the Tivoli Data
Warehouse.
Given installed Tivoli Enterprise Monitoring Agent (TEMA) and an installed OS
agent, use the Managed System window features or command line interface so that
the configuration of TEMA is completed.
Given a company network plan and the ITM V6.3 documentation, determine the exact
requirements for the firewall gateway, build the XML files, and configure the
agents so that the firewall gateway is configured.
Given a HA plan, and requirements, implement the planned actions so that the HA
environment is deployed.
Given an installed Summarization and Pruning Agent (SPA), select options and
update required details so that the SPA is configured.
Section 2: Performance Tuning,Problem Determination and Troubleshooting
Given an IBM Tivoli Enterprise Portal (TEP) client connected to an IBM Tivoli
Enterprise Portal Server (TEPS) V6.3, go to the Tivoli Data Warehouse agent
configuration workspaces and identify errors that need to be corrected so that
the IBM Tivoli Monitoring (ITM) Tivoli Data Warehouse agent environment is
functioning properly.
Given logs, identify the types of logs that are used in ITM so that basic
troubleshooting information can be gathered.
Given an existing ITM V6.3 environment, a Tivoli Enterprise Monitoring Server (TEMS)
exhibiting unexpected behavior, the ITM V6.3 Troubleshooting guide and access to
internet search engines, execute required actions so that TEMS V6.3 issues are
resolved.
Given a TEPS, check processes, logs, and documentation so that analysis or
troubleshooting can be completed.
Given ITM , the Agent User guide and the need for troubleshooting, set the trace
option so that Tivoli Enterprise Monitoring Agent (TEMA) trace files are
configured.
Given the pdcollect and cinfo tool perform the start command and review the
output so that the pdcollect output will be generated.
Given an existing ITM V6.3 environment, the ITM V6.3 Troubleshooting guide and
access to internet search engines, execute required remedial actions so that
components communication failures are resolved.
Given ITM documentation and customer support guidelines, set the components
KBB_RAS1 variable either statically or dynamically so that the component is
being traced correctly for debugging.
Section 3: Administration
Given an IBM Tivoli Enterprise Portal (TEP) client connected to an IBM Tivoli
Enterprise Portal Server (TEPS) V6.3, take the required actions so that the
custom users can be configured.
Given a TEP client connected to a TEPS V6.3, create, modify and remove custom
workspace so that Workspace is modified according to the requirements.
Given the installation predefined situations, copy and change the predefined
situations so that new, customized situations are created.
Given a running IBM Tivoli Monitoring (ITM) V6.3 environment, the ITM V6.3
Administration guide and requirements for a situation to depend on other
situations, use TEP to execute the required steps so that a correlated situation
is created.
Given an existing ITM V6.3 environment, the ITM V6.3 Administration guide and
local requirements to automate activities through workflows, execute required
steps so that customized policies can be managed.
Given a TEP client connected to a TEPS V6.3, take required actions so that links
between workspaces are created or modified according to requirements.
Given agents and the attribute groups and an appropriate user ID, use the
default queries with variables to run a query on Tivoli Enterprise Monitoring
Server (TEMS) or a database so that a custom query is created.
Given the agent depot and bundles, populate the depot and deploy the agents so
that the agents are deployed from the depot.
Given a TEP client connected to a TEPS V6.3, configure the history data
collection windows so that custom history is configured.
Given an existing ITM V6.3 environment, the ITM V6.3 Administration guide and
customer requirements to re-organize TEP views, edit workspaces so that
Navigator views are customized.
Given a requirement to retain historical data for reporting, configure
historical data collection and warehouse tables so that out-of-the-box Tivoli
Common Reporting reports can be run successfully.
Given access to TEMS and the host and port of the event management system, take
the required steps so that integration of managed events and event management
systems is completed.
Given a TEP client connected to a TEPS V6.3, create, update and modify the
routine so that a take action executes successfully.
Given a terminal window or command window, use the tacmd, cinfo, itmcmd and
pdcollect command line to run administration tasks on the TEMS so that CLI
commands are issued.
Given the need to use ITM V6.3 solution with the IBM Tivoli Performance Analyzer
(ITPA), and the ITM V6.3 Administration guide, explain main operational features
so that the ITPA is described.
The sample test is designed to give the candidate an idea of the content and
format of the questions that will be on the certification exam. Performance on
the sample test is NOT an indicator of performance on the certification exam.
This should not be considered an assessment too
Sample Test for Test C9560-510
Use the study guide to help pass this exam. A study guide is an easy to follow
document that will help you prepare for this exam. The guide is free and can be
downloaded immediately.
Study Guide PDF here
This exam has an Assessment Exam option: A9560-510 Assessment: IBM Tivoli
Monitoring V6.3 Administration
Assessment exams are web-based exams that provides you, at a cheaper costs, the
ability to check your skills before taking the certification exam.
This assessment exam is available in: English
Passing the exam does not award you a certification, and it is only used to help
you assess if you are ready or not to take the certification exam.
You can register for it at Pearson VUE and it will provide you a score report,
showing you how you did in each section.
Courses and publications are offered to help you prepare for the certification
tests. The courses are recommended, but not required, before taking a
certification test. When preparing for the certification test, keep in mind that
real world experience is required to stand a reasonable chance of passing the
certification test. Courseware does not replace the requirement for experience.
Please note that course offerings are continuously being added and updated. If
you want to purchase a training course, feel free to contact an IBM Global
Training Provider.
Classroom Course
Course Title: IBM Tivoli Monitoring 6.3 Advanced Administration
Course Duration: 2 days
Course Number: TM063G
Course Abstract: This two-day course teaches the skills necessary to administer
IBM Tivoli Monitoring and the Tivoli Enterprise Portal. The Tivoli Enterprise
Portal is used by IBM Tivoli Monitoring, IBM Tivoli Composite Application
Manager, and OMEGAMON XE and DE to manage your enterprise environment. In this
course you learn about creating queries, links, situations (enterprise and
private), autonomous agents, policies, agentless monitoring, and event
integration with Netcool/OMNIbus and Tivoli Enterprise Console. This training
class is provided in a classroom environment with multiple opportunities for
hands-on lab practice. The scenarios used in this class are based on IBM Tivoli
Monitoring version 6.3.
Business Partners - This course does qualify for You Pass We Pay. QUESTION 1
Which two statements are true regarding the Self-Describing Agent (SDA) feature?
A. It is not available on a z/OS platform.
B. It is disabled at the hub monitoring server by default.
C. It creates its own workspaces in Tivoli Enterprise Portal.
D. It improves time to value for installing and using IBM Tivoli Monitoring products.
E. It requires the agent to use the IBM Tivoli Monitoring V6.2.1 agent framework.
QUESTION 2
Which component can be configured to have a Hot Standby?
A. Tivoli Enterprise Portal Server
B. Tivoli Enterprise Monitoring Server (Hub)
C. Tivoli Enterprise Monitoring Server (Remote)
D. Tivoli Enterprise Monitoring Automation Server
Answer: B
Reference: http://www-01.ibm.com/support/knowledgecenter/SSTFXA_6.2.0/com.ibm.itm.doc/itm_install44.htm%2 3failover_deploy (See the table)
QUESTION 3
When configuring the Summarization and Pruning agent, the connection is tested and this pop-up window displays:
How can this problem be resolved?
A. Verify the correct Java version is used.
B. Correct the JDBC entry name in the HD configuration file.
C. Correct the JDBC driver name in the corresponding window entry.
D. Verify that the parameter KSW_WAREHOUSE_JARS in the HD configuration file contains the correct Java path.
Answer: A
Reference: http://www.ibm.com/developerworks/data/library/techarticle/dm-0512kokkat/
QUESTION 4
When using the Manage Tivoli Enterprise Monitoring Services console on Windows to turn on tracing, how can the trace panel be accessed?
A. Right-click the component and select Trace Options.
B. Double-click the component and select Edit Trace Parms.
C. Right-click the component, select Advanced, then select Edit Trace Parms.
D. Click the Tracing icon which looks like a terminal with an arrow pointing to it.
Answer: A
QUESTION 5
If a custom workspace is associated with a custom Navigator view, and a Situation Event Console is added to that workspace, which managed systems' situation events are shown in that Situation Event Console?
A. The situations that are true for all the managed systems that are connected to the IBM Tivoli Monitoring (ITM) infrastructure.
B. The distributed situations for all the managed systems that are connected to the ITM
infrastructure.
C. The distributed situations for all the managed systems that are assigned to that custom Navigatorview.
D. The situations that are true for all the managed systems that are assigned to that custom Navigator view.
Number of questions: 60
Number of questions to pass: 42
Time allowed: 75 mins
Status: Live
This exam consists of 3 sections described below.
Section 1: Planning Given that proper IBM Tivoli Application Dependency Discovery Manager (TADDM)
manuals are available, describe the use and structure of the Common Data Model
so that knowledge of the Common Data Model is demonstrated.
Given that IBM SmartCloud Control Desk V7.5 (SCCD) Change, Configuration and
Release Management is to be installed, describe the Configuration Management
Database sizing and performance architecture so that SCCD Change, Configuration
and Release Management logical architecture is described.
Given that the SCCD has been installed, and the basic system data has been set
up, describe configuration items (CIs), CI types and assets and how they are
represented so that the consultant understands how the data elements are related
to one another and the importance of them.
Given the customer's need to overlay their own business process for Change,
Configuration and Release Management onto SCCD, plan the workflow and job plan
requirements so that the workflow and job plans meet customer requirements.
Given that change management will be used to control changes to CIs in the
managed environment, explain how this is done, and the role that process
requests play so that knowledge of the process requests in change management is
understood.
Given the description of job plans and workflows, describe the purpose and use
of job plans and workflows in change management so that the customer understands
the difference between the two.
Given the description of job plans and workflows, describe the purpose and use
of job plans and workflows in release management so that the customer
understands the difference between the two.
Given knowledge of change management, describe the capabilities of impact
analysis so that knowledge of the SCCD impact analysis capabilities and
possibilities is demonstrated.
Section 2: Configuration Given that IBM SmartCloud Control Desk V7.5 (SCCD) has been installed,
configure and load data from IBM Tivoli Application Dependency Discovery Manager
(TADDM) into SCCD by using IBM Tivoli Integration Composer (ITIC) so that the
data is configured and loaded.
Given that an authorized asset and CI represent the same IT resource, use new
automated features to link them, where both exist, and create new ones when only
one or the other currently exists so that authorized assets are linked and in
sync with respective authorized CI.
Given knowledge of the CI hierarchy, create a CI hierarchy so that CI hierarchy
is created and documented.
Given the need to create authorized CIs, promote discovered CI data to
authorized state so that authorized CIs are created.
Given that the SCCD product is fully installed, and Change Window has been
specified with an allowable maintenance time for a CI, configure a permissible
change for a CI or a set of CIs so that CIs are associated to a Change Window.
Given that the SCCD product is fully installed, and CI ownership has been
specified, configure ownership for a CI or a set of CI's so that CI ownership is
assigned as specified.
Given a running SCCD server with Actual and Authorized CIs populated, and
understanding of reconciliation, set up and run a reconciliation task so that
the results can be reviewed.
Given that SCCD and TADDM are installed, describe the procedure to configure
context menu service so that TADDM can be launched from SCCD
Given knowledge, explain change and configuration management workflows and job
plans so that change and configuration management workflows and job plans are
understood.
Given SCCD is installed, customize the default roles based on customer
requirements so that customer requirements are met.
Given SCCD is installed, describe activities and task management so that
activities and tasks can be managed
Given SCCD is installed, view task schedule conflicts so that conflicts can be
viewed.
Given that SCCD is installed and reconciliation has been set up, perform an
audit of the actual and authorized CIs so that an audit is complete.
Given SCCD is fully installed, configure a CI lifecycle so that the CI lifecycle
is created.
Given that SCCD has been installed and the basic system data has been set up,
TADDM set up, CI types set up, discovery performed, and customer requirements
understood, describe depth of CI import data against activation of CI types so
that non-activated CI types will be imported.
Given that TADDM data is to be loaded into SCCD via ITIC, describe the procedure
to schedule this data loading so that scheduling of TADDM data mapping
executions are completed.
Given that SCCD has been installed and the basic system data has been set up,
TADDM set up, CI Types set up, discoveries are performed and activation of CI is
completed, described tuning features so that the SCCD performance is maintained
at required level.
Section 3: Configuation of Release Management
Given a Software Image in a IBM Tivoli Provisioning Manager (TPM), TCM or RAM
server and an Integration Module that has been configured to point to the
server, import a Software Image CI into the Definitive Media Library from the
remote server so that a software image CI exists in the DML repository and can
be deployed within a release management process.
Given a software image CI exists in the DML that has been approved for
distribution, and target computer system CIs have been imported from TADDM,
deploy a Software Image to a set of targets as part of a Release Management
process using TPM or TCM so that software has been installed on each of the
target systems.
The sample test is designed to give the candidate an idea of the content and
format of the questions that will be on the certification exam. Performance on
the sample test is NOT an indicator of performance on the certification exam.
This should not be considered an assessment too
Use the study guide to help pass this exam. A study guide is an easy to follow
document that will help you prepare for this exam. The guide is free and can be
downloaded immediately.
This exam has an Assessment Exam option: A9560-040 Assessment: IBM SmartCloud
Control Desk V7.5 Change Configuration Release Management Implementation
Assessment exams are web-based exams that provides you, at a cheaper costs, the
ability to check your skills before taking the certification exam.
This assessment exam is available in: English
Passing the exam does not award you a certification, and it is only used to help
you assess if you are ready or not to take the certification exam.
You can register for it at Pearson VUE and it will provide you a score report,
showing you how you did in each section.
Courses and publications are offered to help you prepare for the certification
tests. The courses are recommended, but not required, before taking a
certification test. When preparing for the certification test, keep in mind that
real world experience is required to stand a reasonable chance of passing the
certification test. Courseware does not replace the requirement for experience.
Please note that course offerings are continuously being added and updated. If
you want to purchase a training course, feel free to contact an IBM Global
Training Provider.
Redbook
IBM SmartCloud Control Desk: Best Practices Configuration and Customization
Guide
SmartCloud Control Desk is a comprehensive IT Asset and Service Management
solution that helps reduce cost and minimize service disruptions through
automated service request handling, efficient change management, optimized asset
lifecycle management across IT and enterprise domains. SmartCloud Control Desk
provides the following features and benefits:
Reduce total cost of ownership by using one unified solution to license, install
and manage multiple ITIL processes under one price point.
Reduce business risk by using advanced impact analysis and defining automated
change procedures that ensure integrity of existing infrastructure while
supporting business agility.
Improve efficiency and quality of service by unifying asset, change and problem
management across both IT and the rest of the enterprise.
Lower cost and mitigate license compliance risk by performing end to end
software asset management.
Improve utilization rate and reduce unnecessary purchases by managing the IT
asset lifecycle.
Adaptive, role-based simplified UI, improves intuitiveness for novice users, and
reduces training costs.
Access from anywhere at anytime via mobile device support - Blackberry, iOS, and
Android.
Pick a solution delivery model - Traditional on-premise, SaaS, VM image - that
is affordable and meets your current business needs; Seamlessly move between
delivery models while keeping the same functionality.
This IBM Redbooks publication covers IBM SmartCloud Control Desk product
configuration, customization, and implementation best practices.
Web Resource
IBM SmartCloud Control Desk V7.5: Deployer's Workbench Info Center
IBM SmartCloud Control Desk Wiki
Welcome to the IBM SmartCloud Control Desk wiki, a collaborative repository of
technical information. IBM SmartCloud Control Desk is an integrated service
management solution that helps you manage a comprehensive range of IT processes,
services, and assets.
An IBM Certified Deployment Professional - SmartCloud Control Desk V7.5 Change,
Configuration, Release Management is an individual who has demonstrated the
ability to implement and support an IBM SmartCloud Control Desk V7.5 Change,
Configuration, Release Management solution. It is expected that this person is
able to perform the tasks independently, and in some situations, take leadership
and provide mentoring to peers.
Key Areas of Competency
Describe the SmartCloud Control Desk V7.5 Change, Configuration, Release
Management architecture and components.
Design and document the processes that will be used with the SmartCloud Control
Desk V7.5 Change, Configuration, Release Management solution based on customer
requirements and their environment.
Design and document the data lifecycle based on customer requirements and their
environment.
Create a deployment plan for the SmartCloud Control Desk V7.5 Change,
Configuration, Release Management solution.
Install and configure prerequisites to SmartCloud Control Desk V7.5 Change,
Configuration, Release Management
Install and configure SmartCloud Control Desk V7.5 Change, Configuration,
Release Management infrastructure components.
Use available interfaces to configure and administer the SmartCloud Control Desk
V7.5 Change, Configuration, Release Management environment.
Perform performance tuning and problem determination for SmartCloud Control Desk
V7.5 Change, Configuration, Release Management.
Recommended Prerequisite Skills
Required Prerequisites
Knowledge of SQL (DB2, Oracle, or SQL Server) databases-Skill level 3
Knowledge of Tivoli process automation engine-Skill level 3
Knowledge of Application Server (WebSphere or Weblogic)-Skill level 2
Knowledge of operating systems, networking, and firewall concepts-Skill level 2
Knowledge of Configuration Process Manager-Skill level 2
Knowledge of Change Process Manager-Skill level 2
Knowledge of Release Process Manager-Skill level 1
Knowledge of security (SSL, data encryption, system user accounts, directory
servers)-Skill level 1
Knowledge of protocols including HTTP, SMTP, and SNMP-Skill level 1
Knowledge of the ITIL roles for V2 or V3-Skill level 1
Knowledge of XML-Skill level 1
Knowledge of TADDM-Skill level 1
Requirements
This certification requires 2 exams
Exams Required:
Click on the links below to see exam details, exam objectives, suggested
training and sample tests.
C9560-652 - IBM SmartCloud Control Desk V7.5 Fundamentals
C9560-040 - IBM SmartCloud Control Desk V7.5 Change Configuration Release
Management Implementation
QUESTION 1
What are two capabilities of the Quick Configuration application in IBM SmartCloud Control Desk V7.5? (Choose two.)
A. Data loading
B. Restart server
C. Configure an Organization and Site
D. Service Desk content configuration
E. Service Catalog content configuration
Answer: A,C
QUESTION 2
The communication template can be configured for multiple recipients. What are three types of objects allowed as recipients? (Choose three.)
A. Roles
B. UserID
C. Ticket Owners
D. Person Groups
E. E-mail Address
F. Security Groups
Answer: A,D,E
QUESTION 3
Which two database servers are supported by IBM SmartCloud Control Desk V7.5 installation? (Choose two.)
A. Sybase
B. MySQL
C. Informix
D. IBM DB2
E. Microsoft SQL server
Answer: D,E
QUESTION 4
Which ticket type must be used for a user who is asking for information?
A. Incident
B. Problem
C. Service Request
D. Process Request
Answer: C
QUESTION 5
Which three main capabilities are combined into IBM SmartCloud Control Desk V7.5?
A. Asset Management, Network Management, Event Management
B. Change Management, Contract Management, Performance Management
C. Asset Management, Change Management, Service Request Management
D. Service Request Management, Discovery Management, Problem Management
Number of questions: 59
Number of questions to pass: 41
Time allowed: 90 mins
This multiple-choice test contains questions requiring single and multiple
answers. For multiple-answer questions, you need to choose all required options
to get the answer correct. You will be advised how many options make up the
correct answer.
This test is designed to provide diagnostic feedback on the Examination Score
Report, correlating back to the test objectives, informing the test taker how he
or she did on each section of the test. As a result, to maintain the integrity
of each test, questions and answers are not distributed.
The test contains five sections totalling 59 multiple-choice questions. The
percentages after each section title reflect the approximate distribution of the
total question set across the sections.
Section 1 - Architecture 12% Understand IBM Campaign architecture components
Understand the criteria for software requirements
Understand network requirements for IBM Campaign
Demonstrate knowledge of contact and response history administration, and Cognos
reporting
Section 2 - Installation 14% Understand installation of IBM Marketing Platform and IBM Campaign
applications, and their supporting structures (including distributed
environments).
Understand the components of a successful installation (UNIX or Windows)
Demonstrate knowledge of upgrade processes, including awareness of upgrade paths
Understand the related Cognos components and how they impact IBM Campaign
reporting
Section 3 - Configuration and Customization 27% Illustrate how to set up different authorization mechanisms
Explain how to manage and access user databases within IBM Campaign
Demonstrate knowledge of setting up security, user roles and policies for IBM
Campaign objects
Demonstrate knowledge of standard and custom attributes in IBM Campaign
Configure custom audience levels, and setup contact and response history
Demonstrate ability to configure dashboards
Understand integration between IBM Campaign and other IBM Enterprise Marketing
Management (EMM) products
Demonstrate knowledge of character encoding for multiple locales and databases
Section 4 - Functionality and Campaign Development 35% Illustrate how database table administration functions in IBM Campaign (e.g.
table mapping, flat files, base/dimension/general tables, table catalogs)
Configure IBM Campaign processes to build a flowchart
Create offers and apply them to campaigns
Configure the scheduler and schedule IBM Campaign flowcharts
Explain uses and benefits of custom macro
Explain uses and benefits of user variables
Explain uses and benefits of derived fields and persistent derived fields
Explain uses and benefits of triggers
Explain uses and benefits of flowchart templates
Understand reporting
Understand internal workings of cells and flowcharts
Section 5 - Troubleshooting and Performance Tuning 12% Understand and configure logging
Demonstrate knowledge of IBM Campaign utilities
Demonstrate the ability to isolate performance issues
Status: Live This intermediate level certification is intended for IBM Campaign V9.1
power users (or key users), as well as specialists responsible for planning,
installing, configuring, troubleshooting the product.
These technical professionals are also required to have conceptual
understanding of different: Operating Systems (Microsoft Windows, UNIX, Linux)
Databases (DB2, Netezza, SQL server, Teradata, Oracle)
Application Servers (WebSphere, WebLogic)
Recommended Prerequisite Skills
Before preparing for this certification, understanding of the following is
recommended and assumed:
basic OS scripting
basic web Application Server knowledge
basic system security authentication and authorization (HTTPS, security
certificates, single sign-on, LDAP, active directory)
intermediate database administration skills
write queries, triggers, procedures
In preparing for this certification, the following IBM courses are
recommended to further improve your skills. Refer to the Test Preparation web
page for additional information and recommendations. 9U01G: IBM Building Campaigns 9.x
9U05G: IBM Campaign 9.x Administration
9U21G: IBM Campaign Advanced Techniques 9.x
Number of questions: 50
Number of questions to pass: 31
Time allowed: 90 mins The test consists of seven sections containing a total of approximately 50
multiple-choice questions. The percentages after each section title reflect the
approximate distribution of the total question set across the sections.
Section 1 - Architecture 6% Explain Worklight component architecture.
Describe the capabilities of the Worklight Server.
Describe the components of the Worklight Analytics server and how they fit into
the overall Worklight architecture.
Section 2 - Installation and Configuration 26% Plan and design the implementation of Worklight Server and its prerequisite
components.
Install the Worklight Server.
Install the Application Center.
Install the Operational Analytics Platform server, and integrate it with the
Worklight Server.
Configure the application server environment for Worklight Server using Ant
tasks.
Configure the application server environment for Worklight Server using the
Server Configuration Tool.
Perform post-installation and configuration tasks such as installation
verification, establishing database connectivity, and certificate management.
Configure and manage the SMS Gateway.
Implement Worklight Server configurations for high availability.
Apply maintenance updates, such as upgrading the Worklight Server to a newer
version.
Set up a cluster for Operational Analytics.
Perform backup and recovery of the Worklight Server environment.
Section 3 - Application and Adapter Deployment 14% Deploy Worklight applications and adapters by using the Worklight console.
Deploy Worklight applications and adapters by using Ant tasks.
Deploy Worklight applications by using the command line interface (CLI).
Move Worklight applications from development to test or production environments.
Section 4 - Securing the Environment 14% Compare the web, mobile, and custom security tests.
Explain the configuration of realms and login modules.
Configure device Single Sign-On (SSO) for Worklight applications.
Configure Worklight to use LDAP.
Configure Worklight to use LTPA.
Ensure secure communication between Worklight components.
Manage Worklight Console users, groups and roles.
Section 5 - Managing Mobile Application Distribution, Availability and
Updates 14% Notify users about Worklight application updates.
Manage multiple versions of Worklight applications.
Manage Worklight applications using the command line interface (CLI).
Manage Worklight applications using Ant.
Manage Worklight applications using the Worklight Console.
Use the Application Center to publish Worklight applications within an
organization.
Use the Application Center to manage access controls to Worklight applications
that are published within an organization.
Section 6 - Monitoring Mobile Applications and Performance Tuning 8% Monitor push notifications.
Track devices that access the Worklight Server (user to device mapping).
Manage device access rights to the Worklight Server.
Tune the Worklight Server environment.
Section 7 - Problem Determination 18% Diagnose connectivity issues between devices, Worklight Server and
enterprise systems.
Troubleshoot installation problems.
Troubleshoot issues of migration from earlier versions of Worklight.
Troubleshoot issues that may arise when moving Worklight applications between
environments.
Troubleshoot analytics configurations.
Troubleshoot authentication.
Use system log files to diagnose problems.
Use the Command Line Interface (CLI) tools to retrieve server and application
information.
Diagnose build and deployment issues.
PartnerWorld Code: 15011002
Replaces PW Code: 15011001
Status: Live This intermediate level certification is intended for system administrators
who need to install, configure, manage, monitor, troubleshoot and maintain
secure mobile application infrastructure.
These mobile system administrators are generally self-sufficient and able to
perform most of the tasks involved in the role with limited assistance from
peers and vendor support services. These mobile system administrators use the
product documentation effectively and efficiently.
To attain the IBM Certified Mobile System Administrator - Worklight Foundation
V6.2 certification, candidates must pass 1 test. To prepare for the test, refer
to the job role description and recommended prerequisite skills, and click the
link to the test below to refer to the test objectives (skills measured on the
test) and the Test preparation tab.
Recommended Prerequisite Skills
Knowledge and foundational skills one needs to possess before acquiring skills
measured on the certification test. These foundational skills are NOT measured
on the test. For skills measured on the test, see Test Objectives.)
Experience with application server administration.
Experience using Apache Ant.
Good understanding of LDAP.
Familiarity with Worklight Studio.
Familiarity with web application development and deployment.
Requirements
This certification requires 1 exam
Exam Required: Click on the link below to see exam details, exam objectives, suggested
training and sample tests.
C5050-409 - IBM Worklight Foundation V6.2 Mobile System Administration
Each test:
contains questions requiring single and multiple answers. For multiple-answer
questions, you need to choose all required options to get the answer correct.
You will be advised how many options make up the correct answer.
is designed to provide diagnostic feedback on the Examination Score Report,
correlating back to the test objectives, informing the test taker how he or she
did on each section of the test. As a result, to maintain the integrity of each
test, questions and answers are not distributed.
Test information:
Number of questions: 55
Time allowed in minutes: 90
Required passing score: 63%
Languages: English
Related certifications: IBM Certified Administrator - Security Guardium V10.0
The test consists of 6 sections containing a total of approximately 55
multiple-choice questions. The percentages after each section title reflect the
approximate distribution of the total question set across the sections.
Section 1 - Product features and capabilities (16%) Understand high-level components of a Guardium solution.
Describe the features and capabilities of Data Activity Monitoring (DAM) and
File Activity Monitoring (FAM).
Describe the features and capabilities of Classification, Entitlement, and
Vulnerability Assessment.
Use data level access control features (SGATE and Redaction).
Describe features and capabilities of available agents and modules (GIM, S-TAP,
CAS, etc).
Section 2 - Planning, sizing and capacity (15%) Identify the main factors that affect the volume of data managed by Guardium
including backups and archives.
Plan appliance location architecture.
Understand properties of the systems to be monitored such as operating systems,
databases, type of data and volume and their effects.
Plan strategy for high availability.
Calculate the number and type of appliances required based on Processor Value
Unit (PVU) load.
Identify the system requirements of Guardium appliances.
Section 3 - Installation and configuration (25%) Locate and download appropriate Guardium appliance and agent installers.
Build new collectors and aggregators.
Perform initial appliance setup and configuration.
Configure appliance data management processes and schedules.
Configure the appliance for interfacing with standard systems (mail, SNMP, LDAP,
SIEM).
Manage the access of Guardium users.
Install Guardium Installation Manager (GIM) and upgrade agents and modules with
GIM.
Install software tap (S-TAP) from command line.
Demonstrate detailed understanding of agent configuration and inspection engine
parameters.
Section 4 - Data monitoring, policy rules and reporting (15%) Perform a Vulnerability Assessment test.
Differentiate the effects of policy rules and associated actions.
Define and use monitoring features such as queries, reports, audit processes,
and alerts.
Use Enterprise Search.
Section 5 - Self-monitoring and performance (15%) Use Guardium self-monitoring reports and alerts.
Analyze and act upon errors or exceptions.
Identify and resolve appliance performance issues.
Optimize internal database tables to maintain performance.
Monitor and report on Guardium user activity.
Maintain a managed environment.
Section 6 - Maintenance and support (15%) Use available IBM troubleshooting resources and services, for example,
Knowledge Center, technotes and IBM Support.
Plan and install appliance patches and agent upgrades.
Collect diagnostic information and troubleshoot problems.
Use common Command Line Interface (CLI) and GrdAPI commands including support
commands.
Restore data and configuration from backups and archives.
IBM Certified Administrator - Security Guardium V10.0
Job Role Description / Target Audience This intermediate level certification is intended for Guardium
administrators (data security and deployment professionals).
This certification covers the products IBM Security Guardium Data Activity
Monitor V10.0, IBM Security Guardium File Activity Monitor V10.0, and IBM
Security Guardium Vulnerability Assessment 10.0.
These Guardium administrators are familiar with the product features and
capabilities, plan, install and configure, self-monitor and monitor data, define
policy rules and report, maintain and support.
To attain the IBM Certified Administrator - Security Guardium V10.0
certification, candidates must pass 1 test. To prepare for the test, it is
recommended to refer to the job role description and recommended prerequisite
skills, and click the link to the test below to refer to the test objectives and
the test preparation tab.
Basic knowledge of: operating systems and databases.
hardware or virtual machines.
networking and protocols.
auditing and compliance.
information security guidelines.
Requirements This certification requires 1 test(s). QUESTION 1
AGuardium administrator just finished installing the Guardium product to build a Collector. The administrator wants to make sure the Collector has the licenses needed to provide functionality for data activity monitoring, masking and blocking (terminate).
Which of the following lists the minimum licenses the administrator needs to install?
A. Base Collector license.
B. None, the licenses required are already installed automatically by the Guardium product installer.
C. Base Collector license plus IBM Security Guardium Standard Activity Monitor for Databases (DAM Standard).
D. Base Collector license plus IBM Security Guardium Advanced Activity Monitor for Databases (DAM Advanced).
Answer: D
QUESTION 2
A Guardium administrator is planning to build an environment that contains an S-TAP with one primary Collector and one failover Collector. What must the administrator ensure when setting up this environment?
A. Both Collectors are centrally managed.
B. There is network connectivity between the S-TAP and both Collectors.
C. Guardium Installation Manager (GIM) is installed on the Database Server.
D. in the guard_tap.ini file of the S-TAP set participate_in_load_balancing=1
Answer: B
QUESTION 3
During a Guardium deployment planning meeting, the team decides to deploy all S-TAP agents on all Unix/Linux database systems. A Unix/Linux system administrator team manager asks a Guardium administrator if there are any differences between Guardium S-TAPs for AIX and Linux systems that the team should be aware of.
What should be the Guardium administrator's response?
A. A-TAP is required on all AIX DB Servers.
B. aserver reboot is required to capture shared memory traffic from all databases on AIX.
C. K-TAP is required on the AIX DB servers. The exact uname -a output is required to determine the correct K-TAP module for the server.
D. K-TAP is required on the Linux DB servers. The exact uname -a output is required to determine the correct K-TAP module for the server.
